I turn seller portfolios into sustainable growth.
Category Manager, Key Account Manager, and Customer Success leader with 5+ years growing marketplace businesses through sharper catalogs, stronger seller relationships, and performance-led strategy — now applying that playbook independently through Nexus Commerce Partners.
A growth system built around the seller, the catalog, and the customer.
Account ownership and marketplace marketing, combined — turning performance signals into practical actions that improve adoption, retention, and revenue.
Make the catalog convert
Uncover performance gaps across listing quality, SKU strategy, assortment, pricing, and competitive position.
Build confident sellers
Onboard, coach, and support partners with clear growth plans, health checks, and meaningful business reviews.
Scale what works
Use marketplace search, sponsored ads, lifecycle marketing, and seasonal planning to turn momentum into durable GMV growth.
Growth that holds up after the campaign ends.
At Meesho, I owned a Lifestyle and Apparel seller portfolio end-to-end — from activation and optimisation to recovery and quarterly business reviews.
Portfolio retention
Maintained through proactive account-health monitoring and quarterly business reviews.
Recovery of at-risk accounts
Executed focused retention programmes to prevent churn and protect daily revenue.
Seller onboardings
Converted non-active sellers into revenue-generating marketplace accounts.
"Trusted to stabilise a ₹30L+ daily portfolio while supporting 67% national revenue growth."
Marketplace leadership, rooted in relationship building.
Experience spanning independent consulting, strategic seller portfolios, and marketplace category operations.
Founder / Independent E-Commerce Consultant
- Launched an independent e-commerce consulting practice, taking on multiple seller accounts across Amazon and Flipkart to maintain continuous, hands-on marketplace experience.
- Manage end-to-end seller growth strategy — catalog optimisation, pricing, and marketplace positioning — applying certified Amazon Sponsored Ads (PPC), SEO, and SEM skills to live campaigns.
- Advise client sellers on performance marketing and lifecycle campaigns, extending core category and account-management expertise into hands-on paid media and search execution.
Key Account Manager — Seller Success & Growth
- Owned a 50+ seller portfolio across Lifestyle and Apparel, sustaining a 95% retention rate through proactive account-health monitoring and quarterly business reviews.
- Led catalog, SKU, pricing, and account diagnostics to unlock category-level performance and merchandising decisions.
- Executed retention programmes for at-risk accounts with an 80% recovery rate, stabilising ₹30L+ daily portfolio revenue.
- Partnered with operations, logistics, and catalog teams to improve seller experience and resolve issues; mentored sellers supporting 67% national revenue growth.
Key Account Manager
- Managed strategic seller portfolios (50+ accounts) to maximise revenue, growth, and festival-season performance.
- Delivered quarterly business reviews, recovery plans, and KPI tracking for retention, order volume, and account health.
- Identified cross-sell and upsell opportunities that increased seller GMV contribution.
Independent Consultant — Direct Sales & Business Development
- Built regional distribution networks and directed long-term business-development operations.
- Trained and mentored 50+ sales professionals in consultative selling, negotiation, and account retention strategies.
Commercial instinct meets marketing craft.
A broad operating toolkit for growing accounts, categories, and campaigns on e-commerce marketplaces.
Marketplace & Account Growth
Marketing & Performance
Credentials & education
- Amazon Sponsored Ads Certification — Amazon Ads
- Introduction to Amazon Ads — Amazon Ads
- Foundations of Digital Marketing & E-commerce — Google
- Klaviyo Product Certification
- Email Marketing Certification — HubSpot Academy
- Independent Travel Manager Certification — Dreamport
- B.A. Tourism Studies — IGNOU (expected 2026)